Please find below a selection of relevant policies for your information. A complete set of policies can be located in the main hall, for you to view.
We have a fair and open procedure to ensure all members of the community can access the nursery. The admission process is followed using these points.
- We only accept children after they have reached two and a half years of age.
- Children have to start with a minimum of 2 sessions
- Children are offered a minimum of 2 sessions to a maximum of 7. This is subject to availability and any hours after the 15 funded hours* are charged at the full nursery fee cost.
- We accept all applications on a first come first served basis
- The nursery requires 1 or 2 emergency contacts in the event of parents/carers being unable to collect in the event of illness, emergency closure or non-collection.
- If the nursery had to close due to unforeseen circumstances a replacement session would be reallocated to you. If the nursery had to close for a longer period (2 or more days) your child’s fees for these sessions would be refunded.
- If your child has to miss a session or sessions due to illness/appointments/holidays you are still liable for the cost of those sessions. The nursery is not able to swap sessions missed due to illness, appointments, holidays or days out.
- If any child’s application is to be kept on a waiting list, the list is arranged by siblings having first refusal and then on a first come first served basis.
- The nursery requires written or verbal notice of a child being absent from the nursery for appointments, outings and holidays in advance. Notification of illness should be made before or within the 30 minutes of the start of the child’s session.
- Un-instructed non-attendance of a child will be followed up on, and contact will be made within 30 minutes of the expected arrival time.
The nursery sometimes will have to share information about your child with other external agencies and other childcare providers, especially if your child attends more than one setting.
In this instance the nursery will ask for your permission before making contact with the other party involved.
Working with children and families brings us into contact with confidential information. To ensure that all those using, and working in the group can do so with confidence, we will respect confidentiality in the following ways
- All material deemed confidential will be kept in a locked place.
- Parents/carers will have access to the records of their own children, but will not have access to records of other children.
- Parents/carers will have access to any accident reports of their own children, but will not have access to any accident reports of other children.
- Staff will not discuss details of individual children, other than as necessary within the group, with anyone other than the parents and carers.
- Issues and concerns regarding individual children raised by the manager, deputy or staff will not be passed on to professionals without the permission of the parents/carers, unless there are reasons to do so under the child protection guidelines.
- Issues and concerns raised by parents and carers with the manager, deputy or staff may be passed on to outside professionals and agencies if parents and carers agree. It will not be passed on without permission, unless there are reasons to do so under the child protection guidelines.
- Any safeguarding information relating to a child’s welfare will be kept by the manager or deputy in a confidential file and will be shared with the staff as deemed appropriate. If necessary, further action will be taken by the manager (the designated person) following the child protection guidelines.
- Students participating in training and undertaking observations or practical tasks with children will be made aware of the confidentiality policy and will be required to respect it and to follow the guidelines at all times.
Where individual children are being observed by students for case studies, as part of their course work, written/verbal permission must be given by their parents/carers.
- Photographs, videos, or recordings of any kind must not be used for display, or other purposes without the permission a child’s parents/carers
- Issues related to the employment of staff, whether paid or voluntary will remain confidential to the people directly involved with making personnel decisions.
- Mobile phones are not permitted in any areas where children might be present. Mobiles phones are kept in the office at all times when the children are in the nursery (full staff mobile phone policy is available on request).
Privacy Notice – Data Protection Act 1998
We, The Rainbow St. Stephen’s Nursery School are the data controller for the purposes of the data protection act. We collect information from you, and may receive information about your child from a previous setting. We hold
this personal data and use it to:
- support your child’s teaching and learning
- monitor and report on your child’s progress
- provide appropriate pastoral care and
- assess how well the setting is doing
This information includes your contact details, characteristics such as ethnic group, special educational needs and any relevant medical information. We will not give information about your child to anyone outside the setting without your consent unless the law and our rules permit it. We are required by the law to pass on some of your child’s information to the local authority (LA) and department for Children Schools and Families (DCFS) If you want to see a copy of the information we hold and share about you, please speak to the school manager Kim Windebank. If you require more information on how the LA and or DCSF store and use this data please go to the following websites:
If you are unable to access these websites, please contact the LA or DCSF as follows:
- Corporate Information and Governance Team
Surrey county Council
Kingston upon Thames
Tel 08456 009009
- Public Communications Unit
Department for Children,
Schools and Families
Great Smith Street
Tel 0870 000 2288